Operations Mgr

Grainger; Little Rock (AR); Hybrid; USD 57,000 - 96,000; Full time

Job summary

Grainger in Little Rock is seeking a Store Manager to lead a single branch, overseeing service delivery, operations, and financial performance. You will translate company goals into practical actions, coach the team, and ensure safety and quality in daily operations.

The role requires a Bachelor’s degree and at least 3 years of leadership, with proficiency in PowerBI, SAP, and Microsoft tools. Hybrid work arrangement with competitive benefits.

Qualifications

• Bachelor's degree or equivalent experience required or preferred.
• 3+ years leadership experience required.
• Ability to lead non-exempt, individual contributors.
• Strong time management and organizational skills.
• Proven ability to influence stakeholders and cross-functional teams.

Responsibilities

• Direct strategic, operational, and financial performance of a single branch location by communicating company goals, leading through change, and maintaining service standards to achieve preferred supplier status through excellent products and safe, effective workplaces.
• Make data-driven decisions to support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
• Foster strong internal and external partnerships to position the branch network and technical expertise as key differentiators.
• Manage operating expenses to meet financial targets, eliminating non-value-added activities.
• Collaborate with business partners to identify and pursue branch growth opportunities and achieve staffing model targets for flexibility and efficiency.
• Drive continuous improvement by encouraging team participation in CI initiatives and ensuring compliance with branch quality standards and service excellence.
• Create safe, secure, and well-maintained branch facilities, enforcing adherence to all laws, company policies, and contract requirements.
• Cultivate an engaging and inclusive work environment through open communication, professional development, and succession planning.
• Execute talent management strategies while managing staffing targets including bench recruiting, onboarding, coaching, performance reviews, and recognition to drive team engagement.

Skills

Leadership

Project management

Communication

PowerBI

SAP

Microsoft Office

Education

Bachelor's Degree or equivalent experience

Tools

PowerBI

SAP

Microsoft Office

Job description

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Work Location Type:

Hybrid

Req Number 336438

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $57,300.00 – $95,600.00. This role is eligible for an incentive target of up to 10% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards And Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

As a Store Manager, you will manage all service related and operational goals for a specific branch (store). You will ensure execution of the Branch Network strategic vision and goals through demonstrated leadership in the areas of talent excellence, service, and cost to serve. You will report to the Manager, Branch Network or Sr District Manager.

You Will

• Direct strategic, operational, and financial performance of a single branch location by communicating company goals, leading through change, and maintaining service standards to achieve preferred supplier status through excellent products and safe, effective workplaces.
• Make data-driven decisions to support business objectives and customer needs while balancing service quality, cost efficiency, ethics, and integrity.
• Foster strong internal and external partnerships to position the branch network and technical expertise as key differentiators.
• Manage operating expenses to meet financial targets, eliminating non-value-added activities.
• Collaborate with business partners to identify and pursue branch growth opportunities and achieve staffing model targets for flexibility and efficiency.
• Drive continuous improvement by encouraging team participation in CI initiatives and ensuring compliance with branch quality standards and service excellence.
• Create safe, secure, and well-maintained branch facilities, enforcing adherence to all laws, company policies, and contract requirements.
• Cultivate an engaging and inclusive work environment through open communication, professional development, and succession planning.
• Execute talent management strategies while managing staffing targets including bench recruiting, onboarding, coaching, performance reviews, and recognition to drive team engagement.

You Have

• Bachelor's Degree or equivalent experience preferred
• 3+ years Leadership experience required
• None
• Lead non-exempt, individual contributors
• Lead initiatives, manage projects and drive change
• Project management, planning and facilitation skills
• Effective time management
• Influence stakeholders and align cross-functional teams
• Strong acumen in Microsoft products, PowerBI, SAP and other systems
• Driving results
• Verbal and written communication

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.