Hybrid Store Office & Customer Service Specialist

Jordan's Furniture; Avon (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employee discount

Unique culture

Flexible schedule

Career growth

Office and retail balance

Job summary

Jordan’s Furniture in Avon, MA seeks an individual to balance retail customer service with office duties. The role involves assisting sales, handling payments, and coordinating deliveries in a high-volume store while providing excellent customer service.

The position requires availability to work nights, weekends, and holidays. We offer benefits including medical, dental, vision, employee discount, and more, plus opportunities for career growth in a fast-paced environment that blends office and

Qualifications

• Proficient computer skills and ability to learn new programs.
• Ability to interact with customers in a friendly and courteous manner.
• Excellent mathematical and organizational skills.
• Must be able to read and communicate effectively.

Responsibilities

• Interacting with customers in a courteous and professional manner, creating raving fans.
• Assisting sales consultants with finalizing sales orders including payment transactions, delivery setup, etc.
• Triaging incoming phone calls.
• Contacting customers to resolve delivery and service issues and coordinating with various departments to resolve issues.
• Reconciling cash drawer at the end of a shift.

Skills

Computer skills

Customer interaction

Mathematical skills

Communication

Job description

Jordan’s Furniture in Avon, MA seeks an individual to balance retail customer service with office duties. The role involves assisting sales, handling payments, and coordinating deliveries in a high-volume store while providing excellent customer service.

The position requires availability to work nights, weekends, and holidays. We offer benefits including medical, dental, vision, employee discount, and more, plus opportunities for career growth in a fast-paced environment that blends office and