Hybrid Store Office Associate

Jordan; Avon (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Employee discount

Flexible schedule

Career growth

Office/retail blend

Job summary

Jordan’s Furniture in Avon, MA is seeking an assistant who blends face-to-face customer service with office administrative duties. You will help customers, process orders, handle payments, and assist with deliveries while maintaining a high level of service.

The role requires nights, weekends and holidays. You’ll join a team known for a fun culture and opportunities to grow, with a pay range of $18–$20 per hour and a busy, high-volume environment.

Qualifications

• Proficient computer skills and ability to learn new programs.
• Ability to interact with customers in a friendly and courteous manner.
• Excellent mathematical and organizational skills.
• Must be able to read and communicate effectively.
• 1-2 years of retail experience preferred but not required.

Responsibilities

• Interact with customers in a courteous and professional manner and create raving fans.
• Assist sales consultants with finalizing sales orders including payment transactions and delivery setup.
• Triaging incoming phone calls.
• Contacting customers to resolve delivery and service issues; coordinate with other departments to resolve issues.
• Reconcile cash drawer at the end of a shift.

Skills

Customer service

Mathematical ability

Organizational skills

Communication skills

Retail experience 1-2 yrs

Job description

Jordan’s Furniture in Avon, MA is seeking an assistant who blends face-to-face customer service with office administrative duties. You will help customers, process orders, handle payments, and assist with deliveries while maintaining a high level of service.

The role requires nights, weekends and holidays. You’ll join a team known for a fun culture and opportunities to grow, with a pay range of $18–$20 per hour and a busy, high-volume environment.