Hybrid Senior PI Operations Leader

CEO Lawyer; Manhattan Beach (CA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Unlimited performance-based bonus

PTO and other benefits offered

Job summary

Titan Law Firm in Beverly Hills, CA is seeking an experienced Personal Injury Operations Manager to serve as the Managing Attorney’s right hand and oversee the day-to-day operations of a growing PI practice. This high‑impact role leads office management, legal operations, team coordination, case management oversight, and growth initiatives.

The hybrid schedule is 3‑4 days in office, 1‑2 days remote, with a collaborative, team‑driven culture.

Qualifications

• 5+ years of Personal Injury case management experience.
• Extensive knowledge of Personal Injury pre-litigation processes.
• Prelitigation and/or Litigation experience within PI practice.
• Experience managing complex, high-volume caseloads.
• Legal operations or law firm management experience.
• Strong organizational, communication, and leadership skills.
• Proven ability to improve processes and drive operational efficiency.
• Experience working directly with attorneys, clients, and prelitigation teams.

Responsibilities

• Oversee day-to-day operations and office management.
• Develop and improve systems, workflows, and SOPs.
• Ensure accountability and performance across legal support staff.
• Monitor KPIs and operational goals.
• Oversee PI case management from intake through resolution.
• Assist with escalated client matters and case strategy discussions.
• Coordinate communication between attorneys, case managers, intake staff, and support teams.
• Support litigation teams with case flow management and resource allocation.
• Track and report on referral and marketing performance metrics.

Skills

Personal Injury case management

Leadership

Operations management

Legal operations

Team coordination

Process improvement

Tools

CRM

Case Management

Legal Tech

Job description

Titan Law Firm in Beverly Hills, CA is seeking an experienced Personal Injury Operations Manager to serve as the Managing Attorney’s right hand and oversee the day-to-day operations of a growing PI practice. This high‑impact role leads office management, legal operations, team coordination, case management oversight, and growth initiatives.

The hybrid schedule is 3‑4 days in office, 1‑2 days remote, with a collaborative, team‑driven culture.