Hybrid Senior Loan Servicing Specialist (Commercial)

Partner Community Capital; Winston-Salem (NC); Hybrid; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Partner Community Capital (PCAP) seeks a seasoned, highly organized loan servicing professional in Winston-Salem, NC. The role focuses on complex loans, commercial documentation, and fund management within a small nonprofit lender.

The successful candidate will manage loan boardings, serve as the primary contact for borrowers, and ensure accurate payment posting and reporting across month-end cycles. This is a full-time, hybrid position reflecting PCAP's mission-driven work.

Qualifikationen

• 5+ years of commercial loan servicing experience.
• Proven experience in loan origination, mortgage services, or commercial lending analysis within a banking or financial services environment.
• Strong knowledge of lending processes, including TILA compliance, FNMA guidelines, and banking regulatory standards.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Excel for data analysis and reporting.
• Ability to analyze risk and maintain financial compliance.
• Experience in team leadership or mentoring is a plus.

Aufgaben

• Board new and modified loans in the loan servicing platform with precision and meticulous attention to detail.
• Serve as a primary point of contact for borrowers and PCAP lending staff for general loan questions.
• Enter payments and disbursements into the loan servicing platform in a timely and accurate manner.
• Maintain tickler system for collecting covenant reports, financial statements, UCC expirations, insurance certificates, and compliance.
• Prepare collateral release documents for paid in full loans, including UCC Terminations, Deed of Trust and/or Mortgage Satisfactions, and Collateral Assignments of Life Insurance.
• Prepare weekly property tax delinquency reports to provide to borrowers, the lending team, and portfolio management.
• Track ongoing payment of identified delinquent property taxes and insurance coverage.
• Assists with month-end reconciliation duties as assigned.
• Assists in the preparation of monthly, quarterly, and semi-annual loan servicing and capital summary reports.
• Prepares payoff quotes for borrowers and closing agents and reviews payoffs prepared by internal colleagues for accuracy.
• Performs file maintenance in core system, including but not limited to, interest rate changes, amortization schedules, and address changes.
• Prepare Change in Term Agreements in LaserPro for all approved loan modifications, including work-out or troubled debt modifications.

Kenntnisse

Loan Servicing

Commercial Lending

TILA compliance

Financial analysis

Microsoft Excel

Client communication

Team leadership

Tools

Financial software

Jobbeschreibung

Partner Community Capital (PCAP) seeks a seasoned, highly organized loan servicing professional in Winston-Salem, NC. The role focuses on complex loans, commercial documentation, and fund management within a small nonprofit lender.

The successful candidate will manage loan boardings, serve as the primary contact for borrowers, and ensure accurate payment posting and reporting across month-end cycles. This is a full-time, hybrid position reflecting PCAP's mission-driven work.