Hybrid Senior Life & Disability Claims Manager

Sustainable World, Inc.; Baltimore (MD); Hybrid; USD 73,000 - 109,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Job summary

Sun Life U.S. is seeking a Senior Manager, Life & Disability Claims to lead the Long Term Disability claims team, foster client relations, and ensure regulatory compliance. This hybrid role requires overseeing daily operations and driving continuous improvement.

The position targets 5+ years in disability claims with strong leadership and collaboration skills to work with internal and external partners. Competitive salary and benefits support growth.

Qualifications

• Minimum of 5 years progressively responsible disability claims experience.
• Demonstrated leadership qualities; prior management experience a plus.
• Ability to train and motivate employees; strong customer service focus.

Responsibilities

• Lead, manage, hire, train, and motivate a team of claims professionals.
• Ensure compliance with federal and state requirements and service standards.
• Develop and maintain client relationships; monitor performance via operational metrics.

Skills

Disability claims

Leadership

Team management

Training

Client relations

Regulatory compliance

Analytical

Communication

Problem solving

Microsoft Word

Excel

Education

Bachelor's degree in a related field

Tools

MS Word

Excel

Email systems

Job description

Sun Life U.S. is seeking a Senior Manager, Life & Disability Claims to lead the Long Term Disability claims team, foster client relations, and ensure regulatory compliance. This hybrid role requires overseeing daily operations and driving continuous improvement.

The position targets 5+ years in disability claims with strong leadership and collaboration skills to work with internal and external partners. Competitive salary and benefits support growth.