Hybrid Senior Customer Success & Messaging Lead

Energy Innovation Corp; Berkeley (CA); Híbrido; USD 133.000 - 181.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits

Dedicated learning time for Persuasion

Conflict Resolution tools

Descripción de la vacante

KKR in Berkeley is seeking a Senior Customer Service Representative to own marketing outcomes for local accounts. You will craft messaging for sales buyers, coordinate campaigns with agencies, and ensure on-time, on-budget delivery while upholding the brand voice.

Bring 5+ years of experience behind your own estimates, strong verbal and written communication, and the humility to revise opinions when data argues back.

Formación

• 5+ years of standing behind your own estimates.
• Excellent written and verbal communication.
• Ability to coordinate with agencies and vendors.

Responsabilidades

• Craft messaging tailored to sales marketing buyers and decision-makers.
• Rewrite the one-pager until a Berkeley stranger gets it in ten seconds.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Map buyer pain to KKR's pitch deck, slide by slide.
• Beat last quarter's $133,000 - $181,000 number without burning the pipeline.
• Carry the brand voice into every cold call and every caption.
• Support a documentation-first Berkeley team.

Conocimientos

Confident communicator

Estimation experience

Open-mindedness

Communication across channels

Descripción del empleo

KKR in Berkeley is seeking a Senior Customer Service Representative to own marketing outcomes for local accounts. You will craft messaging for sales buyers, coordinate campaigns with agencies, and ensure on-time, on-budget delivery while upholding the brand voice.

Bring 5+ years of experience behind your own estimates, strong verbal and written communication, and the humility to revise opinions when data argues back.