Senior Customer Service Representative

Energy Innovation Corp; Berkeley (CA); Hybride; USD 133 000 - 181 000; Plein temps

Avantages offerts par ce poste

Full benefits

Dedicated learning time for Persuasion

Conflict Resolution tools

Résumé du poste

KKR in Berkeley is seeking a Senior Customer Service Representative to own marketing outcomes for local accounts. You will craft messaging for sales buyers, coordinate campaigns with agencies, and ensure on-time, on-budget delivery while upholding the brand voice.

Bring 5+ years of experience behind your own estimates, strong verbal and written communication, and the humility to revise opinions when data argues back.

Qualifications

• 5+ years of standing behind your own estimates.
• Excellent written and verbal communication.
• Ability to coordinate with agencies and vendors.

Responsabilités

• Craft messaging tailored to sales marketing buyers and decision-makers.
• Rewrite the one-pager until a Berkeley stranger gets it in ten seconds.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Map buyer pain to KKR's pitch deck, slide by slide.
• Beat last quarter's $133,000 - $181,000 number without burning the pipeline.
• Carry the brand voice into every cold call and every caption.
• Support a documentation-first Berkeley team.

Connaissances

Confident communicator

Estimation experience

Open-mindedness

Communication across channels

Description du poste

Stop pitching features and start selling outcomes, the way KKR's Senior Customer Service Representative team approaches every Berkeley account. KKR frames it as a partnership — $133,000 - $181,000 for your 6 years, ownership of sales marketing work, and growth shared both ways.

Key Responsibilities

• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Rewrite the one-pager until a Berkeley stranger gets it in ten seconds
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Map buyer pain to KKR's pitch deck, slide by slide
• Beat last quarter's $133,000 - $181,000 number without burning the pipeline
• Carry the brand voice into every cold call and every caption

What You'll Bring

• The instinct to ask "what would change your mind?" before debating
• Confident communicator across email, calls, and in-person meetings
• At least 5 years of standing behind your own estimates
• The humility to revise strong opinions when the data argues back

What sets KKR apart is a documentation-first team in Berkeley that treats every customer like a partner. Our team in CA keeps a running list of what we'd do differently, and we actually act on it.

We provide a $133,000 - $181,000 salary.

• full benefits
• dedicated time each week to learn new Persuasion and Conflict Resolution tools.

Right now, today, this seat at KKR is genuinely empty and waiting.

Your search for a hybrid Senior Customer Service Representative position ends here,