Hybrid Senior Client Intake & Onboarding Specialist

Vogelzang Law; Chicago (IL); Hybrid; USD 56,000 - 76,000; Full time

Benefits offered by this job

401k Retirement Plan

Paid Time Off

Paid Sick Leave

Flexible Work Arrangements

Complimentary Gym Membership

Job summary

A mid-sized plaintiff’s law firm is seeking a Senior Intake Specialist to facilitate the intake process for prospective clients. This full-time, hybrid role requires exceptional communication skills and a background in personal injury law. Candidates should possess a bachelor’s degree and have a minimum of three years of relevant experience. The firm offers a competitive salary, benefits package including a 401k plan, paid leave, and a complimentary gym membership.

Qualifications

• Minimum 3 years of experience working at a personal injury firm.
• Preference for asbestos and/or mass tort experience.
• Proven track record in customer service.

Responsibilities

• Own the intake process from beginning to end.
• Answer and screen inquiry calls and emails from prospective clients.
• Collaborate with the marketing department on outbound lead generation initiatives.

Skills

Verbal communication skills

Written communication skills

Organizational skills

Empathy

Multitasking

Attention to detail

Education

Bachelor’s degree

Tools

Google Workspace

Microsoft Office

Salesforce

Job description

A mid-sized plaintiff’s law firm is seeking a Senior Intake Specialist to facilitate the intake process for prospective clients. This full-time, hybrid role requires exceptional communication skills and a background in personal injury law. Candidates should possess a bachelor’s degree and have a minimum of three years of relevant experience. The firm offers a competitive salary, benefits package including a 401k plan, paid leave, and a complimentary gym membership.