Legal Intake & Onboarding Specialist

RVStaffing; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A law firm in Chicago is seeking a Legal Intake Specialist to manage client onboarding and evaluate inquiries. The role involves setting appointments, ensuring client satisfaction, and collaborating with lawyers. Ideal candidates should have previous customer service experience, with legal knowledge being highly valued. Experience in Personal Injury cases is a plus. This role offers an opportunity to contribute to a collaborative team in a legal environment.

Qualifications

• Previous experience in customer service.
• Law background is highly valued.
• P.I (Personal Injury) experience is a plus.

Responsibilities

• Evaluate prospective client inquiries and phone calls to ensure fit.
• Set appointments for clients that meet the firm's criteria.
• Supervise new client onboarding and data entry processes.

Skills

Customer service experience

Legal knowledge

Personal Injury experience

Job description

A law firm in Chicago is seeking a Legal Intake Specialist to manage client onboarding and evaluate inquiries. The role involves setting appointments, ensuring client satisfaction, and collaborating with lawyers. Ideal candidates should have previous customer service experience, with legal knowledge being highly valued. Experience in Personal Injury cases is a plus. This role offers an opportunity to contribute to a collaborative team in a legal environment.