Hybrid Scheduling Coordinator: Caregiver-Client Match

dedicated caregivers home care services llc; Middletown (CT); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Dedicated Caregivers Home Care Services LLC is seeking a Scheduling Coordinator in Middletown, CT. This hybrid role focuses on coordinating caregiver and client schedules using Sandata and HomeBase to ensure coverage and high client satisfaction.

Responsibilities include creating schedules, matching caregivers to clients, quickly finding replacements, and monitoring timekeeping for billing. The ideal candidate is organized, tech-savvy, and capable of thriving in a fast-paced environment.

Qualifications

• Experience coordinating caregiver and client schedules.
• Knowledge of Sandata is a plus.
• Ability to find replacements quickly and maintain coverage.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Create and maintain staff schedules on company software
• Ensure all clients have the expected caregiver at their scheduled time
• Coordinate with the Care team to ensure the best possible caregiver & client match
• Quickly find replacement caregivers when regular staff is unavailable (vacations, illness, etc.)
• Monitor clock-in/outs to ensure information is updated for correct billing/payroll
• Attend administrative and staff meetings as requested
• Maintain caregiver discipline, if caregivers are not following company policy in terms of “call out” notification, if they are late to assigned jobs etc. advise and issue warnings
• Address employee concerns regarding company policies as needed
• Ability to work two weekends per month
• Other duties as assigned

Skills

Effective communication

Critical thinking

Proactive

Tech-savvy

Customer service

Stress management

Scheduling

Professional appearance

Supervisory

Organized

Tools

Sandata

HomeBase

Job description

Dedicated Caregivers Home Care Services LLC is seeking a Scheduling Coordinator in Middletown, CT. This hybrid role focuses on coordinating caregiver and client schedules using Sandata and HomeBase to ensure coverage and high client satisfaction.

Responsibilities include creating schedules, matching caregivers to clients, quickly finding replacements, and monitoring timekeeping for billing. The ideal candidate is organized, tech-savvy, and capable of thriving in a fast-paced environment.