Hybrid Salesforce Administrator - Data,Automations & Reports

Insight Global

Durham (NC)

Hybrid

USD 70,000 - 100,000

Full time

18 hours ago

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Job summary

Insight Global is seeking a Salesforce Administrator to support day-to-day configuration, maintenance, data quality, reporting, user support, and continuous improvement of the Salesforce platform across multiple business areas. This role collaborates with stakeholders, Salesforce team members, analysts, and developers to enable platform adoption and production support.

The ideal candidate has 3–5 years of hands-on Salesforce administration experience with a strong foundation in configuration,

Qualifications

3–5 years of hands-on Salesforce administration experience.
Experience with Salesforce configuration, user support, reporting, data quality, automation, and business process support.
Hands-on experience with Salesforce Flows strongly preferred.
Additional Salesforce certifications are a plus.

Responsibilities

Support day-to-day Salesforce administration across multiple clouds and business processes.
Configure and maintain fields, page layouts, Lightning pages, record types, Flows, validation rules, approval processes, permission sets, reports, dashboards, and list views.
Triage user support requests, troubleshoot issues, and escalate advanced technical issues as needed.
Partner with business users and technical teams to understand needs and support process improvements.
Translate business requirements into scalable Salesforce configuration or documented development requests.
Support data quality efforts including data loads, cleanup, duplicate management, and record updates.
Assist with Salesforce security and access management including users, permission sets, profiles, roles, queues, public groups, sharing settings.