Salesforce Administrator: Data, Automations & Insights

Bell and Howell, LLC; Durham (NC); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Bell and Howell in the United States seeks a Salesforce Administrator to oversee day‑to‑day configuration, maintenance, data quality, reporting, user support, and continuous improvement of the Salesforce platform across multiple business areas.

This role collaborates with stakeholders, Salesforce team members, analysts, development partners, and end users to drive platform enhancements and ensure data integrity.

Formación

• 3–5 years of hands‑on Salesforce administration experience preferred, including configuration, user support, reporting, data quality, automation, and business process support.
• Strong problem‑solving skills and ability to work independently while knowing when to elevate more complex items.

Responsabilidades

• Support day‑to‑day administration of the Salesforce platform across multiple clouds and business processes.
• Configure and maintain Salesforce features including fields, layouts, flows, validation rules, reports, dashboards, and more.
• Triage user support requests, investigate issues, document findings and escalate complex items as needed.
• Collaborate with business users, analysts, and developers to understand needs and support improvements.
• Support data quality activities, including data loads, cleanup, duplicate management, and ongoing integrity monitoring.

Conocimientos

Salesforce administration

Communication

Analytical

Independent work

Educación

Bachelor's degree in business, Information Systems, Computer Science

Herramientas

Salesforce

Flow

Descripción del empleo

Bell and Howell in the United States seeks a Salesforce Administrator to oversee day‑to‑day configuration, maintenance, data quality, reporting, user support, and continuous improvement of the Salesforce platform across multiple business areas.

This role collaborates with stakeholders, Salesforce team members, analysts, development partners, and end users to drive platform enhancements and ensure data integrity.