Hybrid Sales Operations and Analytics Specialist

Ace Hardware Corporation; Oak Brook (IL); Hybrid; USD 66,000 - 75,000; Full time

Benefits offered by this job

401(k) plan with matching

Health coverage

Vacation time

Paid holidays

Employee discounts

Job summary

Emery Jensen Distribution is seeking a Sales Effectiveness Analyst (ONSITE) in Oak Brook, IL to support sales systems, reporting, data management, and processes. The role drives efficient operation for sales leadership and field teams through Salesforce maintenance and performance reporting.

You will build metrics, KPI summaries, and dashboards, while ensuring data accuracy and coordinating with cross‑functional partners.

Qualifications

• Bachelor’s degree in Business, Analytics, Information Systems, Sales Operations or related field.
• 2–4 years in sales operations, analytics, CRM administration or related support function.
• Experience supporting a field sales organization and with CRM platforms preferred.
• Strong knowledge of KPIs, forecasting, lead management, and territory administration.
• Proficiency in Salesforce administration and reporting; advanced Excel skills.

Responsibilities

• Maintain Salesforce data, dashboards, reports, user access and documentation.
• Prepare recurring sales reports and BI by gathering and distributing performance data.
• Support data quality and governance across systems, investigate inconsistencies.
• Produce monthly WIGs, scoreboards, KPI summaries, and category analyses.
• Maintain opportunity records, lead workflows, and pipeline tracking in Salesforce.
• Update territory maps and account ownership data per leadership.
• Support travel, logistics, reports, and market blitzes for sales initiatives.
• Provide end‑user support and coordinate with sales leaders and admins.

Skills

Salesforce administration

Power BI

Excel

CRM reporting

Data governance

Data quality

SQL

Sales operations

Dashboarding

Problem solving

Education

Bachelor’s degree in Business, Analytics, Information Systems, Sales Operations

Tools

Salesforce.com

Power BI

Smartsheet

Microsoft 365

Job description

Emery Jensen Distribution is seeking a Sales Effectiveness Analyst (ONSITE) in Oak Brook, IL to support sales systems, reporting, data management, and processes. The role drives efficient operation for sales leadership and field teams through Salesforce maintenance and performance reporting.

You will build metrics, KPI summaries, and dashboards, while ensuring data accuracy and coordinating with cross‑functional partners.