Hybrid RV Customer Service Specialist

Camping World Holdings, Inc.; Oregon; Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Parental leave (eligibility)

Tuition Reimbursement

On the job training

Job summary

Camping World Holdings, Inc. is seeking a Customer Service Agent for our growing team in a hybrid role, with in-office training in Lincolnshire, IL.

The position focuses on handling heavy inbound calls related to RV use and service, documenting concerns, and delivering outstanding customer service. The ideal candidate has strong listening skills, professional demeanor, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• 2–4 years of customer service or complaint resolution experience preferred.
• Bilingual abilities are a plus.

Responsibilities

• Handle inbound calls in a call center setting and log conversations accurately.
• Understand customer concerns and route to resolution.
• Provide exemplary service and maintain professionalism during interactions.
• Work a hybrid schedule with some evenings and weekends.

Skills

Customer service

Active listening

Bilingual

Written & verbal communication

English proficiency

Education

High school diploma

Tools

Salesforce

Windows OS

MS Office

Job description

Camping World Holdings, Inc. is seeking a Customer Service Agent for our growing team in a hybrid role, with in-office training in Lincolnshire, IL.

The position focuses on handling heavy inbound calls related to RV use and service, documenting concerns, and delivering outstanding customer service. The ideal candidate has strong listening skills, professional demeanor, and the ability to work a flexible schedule including evenings and weekends.