Remote Customer Service Agent | Flexible Hours & Weekend Shifts

Camping World; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Discounts

Tuition Reimbursement

On-the-job training

Job summary

Camping World is looking for a dedicated Customer Service Agent to join their fully remote team. This role requires handling inbound calls, understanding customer concerns, and providing high-level service. Candidates should have strong communication skills and a passion for the outdoors.

The ideal applicant will have a high school diploma and 2 to 4 years of customer service experience, with a flexible schedule accommodating evenings and weekends.

Competitive pay and comprehensive benefits are offered, including medical, dental, and 401(k).

Qualifications

• 2 to 4 years of experience in customer service or complaint resolution preferred.
• Strong ability to communicate both verbally and in writing clearly in English is required.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Handle inbound calls relating to customer concerns or issues.
• Log accurate records of customer conversations.
• Provide exemplary customer service on every engagement.

Skills

Customer service experience

Bilingual abilities

Computer skills in Windows and Microsoft Office

Salesforce experience

Education

High school diploma or GED

Job description

Camping World is looking for a dedicated Customer Service Agent to join their fully remote team. This role requires handling inbound calls, understanding customer concerns, and providing high-level service. Candidates should have strong communication skills and a passion for the outdoors.

The ideal applicant will have a high school diploma and 2 to 4 years of customer service experience, with a flexible schedule accommodating evenings and weekends.

Competitive pay and comprehensive benefits are offered, including medical, dental, and 401(k).