Hybrid Resource Case Manager — Developmental Disabilities

State of Washington; Pasco (WA); Hybrid; USD 60,000 - 78,000; Full time

Job summary

State of Washington’s Developmental Disabilities Administration is hiring experienced Resource Case Managers across Region 3 (Vancouver, Tacoma, Tumwater, and others). The role focuses on person-centered planning, crisis response, and coordination with state agencies to connect individuals with services.

Hybrid work model with travel within Washington State and training in local offices. Requires prior case management experience and a commitment to quality client outcomes and confidentiality.

Qualifications

• Bachelor's degree or equivalent experience in social services required.
• Demonstrated knowledge of DD services guidelines and policies.
• Ability to handle confidential information responsibly.

Responsibilities

• Identify client support needs and plan services and payments.
• Schedule home visits and conduct person-centered planning discussions.
• Update assessments and service plans within timelines.
• Determine eligibility for programs and coordinate with agencies.
• Monitor client progress and adjust plans as needed.
• Provide referrals to state and community resources.
• Collaborate with partners and represent the agency professionally.
• Maintain accurate case files and documentation.

Skills

Basic computer skills

Guidelines knowledge

Confidentiality

Prioritization

Cultural sensitivity

Education

Bachelor's degree in social sciences/related field

Two years in social services for DDS

Six years in social services (alternative)

Case Resource Manager Trainee 12 months

Equivalent experience/education

Graduate training substitute for experience

Job description

State of Washington’s Developmental Disabilities Administration is hiring experienced Resource Case Managers across Region 3 (Vancouver, Tacoma, Tumwater, and others). The role focuses on person-centered planning, crisis response, and coordination with state agencies to connect individuals with services.

Hybrid work model with travel within Washington State and training in local offices. Requires prior case management experience and a commitment to quality client outcomes and confidentiality.