Hybrid Reporting & Client Support Specialist

TEKsystems; Memphis (TN); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Job summary

TEKsystems in Memphis, TN seeks a detail-oriented Reporting Specialist to support daily operational and client service functions in a hybrid setting. The role emphasizes handling confidential information, meeting strict deadlines, and delivering exceptional service.

Strong communication and teamwork are essential. The position is contract-to-hire, requiring at least 3 years of client service in financial services, with proficiency in Excel/Outlook and high-volume phone support.

Qualifications

• Minimum 3 years of client service in the financial services industry.
• Proficient with Microsoft Excel and Outlook in a professional setting.
• Experience providing high-volume phone support.
• High School Diploma or equivalent.
• Stable work history with reliability.
• Excellent verbal and written communication.
• Strong organizational skills with multitasking.

Responsibilities

• Process and manage daily operational reports accurately and timely.
• Handle confidential client information with data integrity and compliance.
• Provide professional phone support to clients and internal stakeholders.
• Deliver a service-first experience in all customer interactions.
• Collaborate with team in virtual and in-person settings.
• Participate in training, meetings, and process improvements.
• Use Microsoft Office for reporting, communication, and documentation.

Skills

Client service

Microsoft Excel

Microsoft Outlook

Phone support

Communication

Organization

Education

High School Diploma

Tools

Microsoft Word

Job description

TEKsystems in Memphis, TN seeks a detail-oriented Reporting Specialist to support daily operational and client service functions in a hybrid setting. The role emphasizes handling confidential information, meeting strict deadlines, and delivering exceptional service.

Strong communication and teamwork are essential. The position is contract-to-hire, requiring at least 3 years of client service in financial services, with proficiency in Excel/Outlook and high-volume phone support.