Application Support Analyst - SQL & Crystal Reports

TEKsystems; United States; Hybrid; USD 41,000 - 48,000; Full time

Job summary

TEKsystems is seeking an Application Support Analyst to support a document management platform. You will handle incoming tickets, perform testing and troubleshooting, and help with report and form development.

The role requires 2+ years in app support, SQL and Crystal Reports experience, and strong communication with end users. This is a contract, hybrid position based in Nashville, TN, with pay ranging from $30 to $35 per hour.

Qualifications

• Two or more years of application support experience.
• Strong SQL querying skills.
• Experience creating and modifying reports and forms.
• Customer-facing tech support experience.
• Experience with end-user testing and testing environments.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Support incoming tickets for the platform.
• Perform application testing and troubleshooting.
• Create or modify reports and forms.
• Communicate changes clearly to end users.
• Update and patch the platform.

Skills

Application support

SQL queries

Crystal Reports

Data analysis

Reporting

End-user testing

Microsoft Office

Job description

TEKsystems is seeking an Application Support Analyst to support a document management platform. You will handle incoming tickets, perform testing and troubleshooting, and help with report and form development.

The role requires 2+ years in app support, SQL and Crystal Reports experience, and strong communication with end users. This is a contract, hybrid position based in Nashville, TN, with pay ranging from $30 to $35 per hour.