Banking Client Support Specialist (Hybrid) - 6 Month Contract

eTeam; Memphis (TN); Hybrid; USD 34,440 - 36,506; Full time

Benefits offered by this job

Laptop provided

Flexible work schedule

Job summary

A leading staffing agency in Memphis, TN is seeking a Client Services Representative for a 6-month contract. Responsibilities include handling customer inquiries, processing calls, and ensuring customer satisfaction. The ideal candidate must have 2-3 years of customer service experience, excellent communication skills, and be proficient in Microsoft applications. This hybrid role offers flexibility with a work schedule of 10-7 CST and requires candidates to be local to Memphis.

Qualifications

• 2-3 years of recent customer service experience, ideally from a call center.
• Typing speed of at least 40 WPM.
• Excellent verbal and written communication skills.

Responsibilities

• Handle basic customer inquiries effectively.
• Document call activity accurately.
• Provide exceptional customer service.

Skills

Customer service experience

Typing ability while on the phone

Ability to navigate multiple systems

Proficient in Microsoft Word

Proficient in Outlook

Basic Excel skills

Typing speed of 40 WPM

Excellent communication skills

Job description

A leading staffing agency in Memphis, TN is seeking a Client Services Representative for a 6-month contract. Responsibilities include handling customer inquiries, processing calls, and ensuring customer satisfaction. The ideal candidate must have 2-3 years of customer service experience, excellent communication skills, and be proficient in Microsoft applications. This hybrid role offers flexibility with a work schedule of 10-7 CST and requires candidates to be local to Memphis.