Hybrid Remote: Specialty Pharmacy Liaison

ADP, Inc.; Coraopolis (Allegheny County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid schedule

Office in Pittsburgh

Job summary

Neurocrine is seeking a dedicated Specialty Pharmacy Liaison in the Coraopolis, PA area. The role focuses on accurate, timely responses to client inquiries and clear communication across internal teams and external pharmacies.

The position requires a high school diploma, 2+ years in healthcare, and strong customer service with an emphasis on privacy compliance. A hybrid work setup is available, with some onsite visits to Pittsburgh area offices.

Qualifications

• High school diploma or equivalent.
• 2+ years in pharmacy, healthcare, or insurance setting.
• Strong written and verbal communication for customers.
• Empathy, drive and commitment to exceptional service.
• Analytical and organized with attention to detail.
• Flex schedule per program needs.

Responsibilities

• Manage referral/prescription process to ensure timely triage and updates.
• Lead conference calls with pharmacy contacts to monitor patient progress and research data.
• Prepare meeting materials and capture action items with pharmacies.
• Support efficient referral processing and reconciliation with pharmacies.
• Serve as primary contact for client inquiries and escalate as needed.
• Maintain frequent contact with internal staff and external clients.

Skills

Effective communication

Empathy

Analytical

Time management

Education

High school diploma or equivalent

Associates degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Neurocrine is seeking a dedicated Specialty Pharmacy Liaison in the Coraopolis, PA area. The role focuses on accurate, timely responses to client inquiries and clear communication across internal teams and external pharmacies.

The position requires a high school diploma, 2+ years in healthcare, and strong customer service with an emphasis on privacy compliance. A hybrid work setup is available, with some onsite visits to Pittsburgh area offices.