Hybrid/Remote Scheduling Specialist (Home Care)

New England Life Care, Inc.

Woburn (MA)

Hybrid

USD 28,000 - 30,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

Vision insurance

403(b) savings

Life insurance

Disability insurance

Paid time off

Job summary

New England Life Care, Inc. is seeking a Hybrid/Remote Scheduling Specialist to support the Director of Nursing with home infusion scheduling. The role is primarily Monday–Friday, 8:00am–5:00pm, with occasional weekend/holiday shifts and a possible shift differential.

This position offers health, vision, life, disability insurance and a strong 403(b) retirement plan. Ideal candidates will have strong organizational and communication skills, scheduling experience in home health care, and

Qualifications

Associate of Arts degree or equivalent years of training or work experience.
One (1) year of scheduling experience in a home health care organization setting.

Responsibilities

Process workflow for scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitor referrals daily and assign nurses for appropriate SOC.
Communicate with field staff regarding visits needing attention or resolution.
Run Scheduling Request Report daily and monitor productivity and caregiver distribution.
Review Unverified Visit report daily and coordinate with staff as needed.
Participate in annual in-service programs and ongoing education.
Assess and implement new scheduling software.
Multi-task and work under pressure with changing priorities.