Home Infusion Scheduling Supervisor (Nursing)

BrightSpring Health Services Corporation; Providence (RI); Hybrid; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits + H

HSAs & FSAs Savings Accounts

Paid Time Off & Holidays

401(k) Retirement Plan with Employer-M

Tuition Reimbursement

Company paid Life and AD&D Insurance

Short-Term and Long-Term Disability

Supplemental Coverage - Accident, Illn

Employee Discounts

Job summary

Amerita in Providence, RI is seeking a Nursing Scheduler - Supervisor Home Infusion to oversee nursing coordinators, manage scheduling, and handle delivery tickets for billing.

This hybrid role combines frontline leadership with direct scheduling of patient visits, ensuring timeliness, policy compliance, and accurate documentation. The position offers benefits and requires 0-25% travel.

Qualifications

• High School Diploma/GED or equivalent.
• Minimum 2 years' nursing scheduling experience in home care or home infusion.
• Excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of nursing coordination activities to include scheduling of subcontracted home health agencies, as well as Amerita nurses.
• Leadership skills, independent decision-making abilities, able to be resourceful and self-reliant, drive to learn desired.
• Good organizational and time management skills.
• Excellent verbal and written communication skills.
• Percentage of Travel: 0-25%.
• Driving Position: No.

Responsibilities

• Provides daily supervision and support to nursing coordinators to ensure scheduling accuracy and compliance with policy.
• Performs all nursing coordinator functions, including patient scheduling, creation of delivery tickets, and submission/retrieval of POTs.
• Monitors coordinator workflow queues, schedules, clinician visit logs, and documentation for timeliness and accuracy.
• Assists in training new nursing coordinators and provides ongoing coaching and guidance.
• Escalates employee performance or compliance issues to the Regional Director of Nursing as appropriate.
• Ensures that POTs and delivery tickets are submitted and processed within required timeframes.
• Collaborates with nurse managers and pharmacy operations to resolve scheduling and documentation issues.
• Knowledgeable to perform all nursing coordinator functions and resolves escalations regarding difficult cases.
• Provides thorough, accurate, and timely responses to requests regarding nursing coordinator information and ensures the same from the nursing coordinator team.
• Maintains effective communication with coordinators, nurse managers, regional directors of nursing, and pharmacy staff to support patient care.

Skills

Interpersonal skills

Scheduling experience

Leadership

Communication skills

Time management

Education

High School Diploma/GED

Tools

Nursing documentation system

Pharmacy Operating System

Job description

Amerita in Providence, RI is seeking a Nursing Scheduler - Supervisor Home Infusion to oversee nursing coordinators, manage scheduling, and handle delivery tickets for billing.

This hybrid role combines frontline leadership with direct scheduling of patient visits, ensuring timeliness, policy compliance, and accurate documentation. The position offers benefits and requires 0-25% travel.