Hybrid-Remote Patient Registration Specialist

Optum; Chelmsford (MA); Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

Optum is seeking a Patient Registration Representative to support registration for all brand new Atrius Health patients in Chelmsford, MA. The role offers a hybrid-remote schedule with on-site training and potential on-site work at manager's discretion.

Responsibilities include gathering demographic and insurance information, educating patients about services, guiding primary care selection, scheduling appointments, and ensuring accurate data entry across systems.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Intermediate proficiency with Microsoft Office.

Responsibilities

• Answer incoming phone calls to patient registration and obtain demographic and insurance information.
• Enter patient information into the computerized billing system.
• Educate patients about Atrius Health services, locations and important information.
• Assist patients with selecting a primary care physician and scheduling appointments.
• Review insurance requirements and co-pay information with patients.

Skills

Customer service

Data entry

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a Patient Registration Representative to support registration for all brand new Atrius Health patients in Chelmsford, MA. The role offers a hybrid-remote schedule with on-site training and potential on-site work at manager's discretion.

Responsibilities include gathering demographic and insurance information, educating patients about services, guiding primary care selection, scheduling appointments, and ensuring accurate data entry across systems.