Hybrid/Remote Patient Enrollment Specialist I

The Elevance Health Companies, Inc.; Tampa (FL); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Elevance Health is seeking a Patient Enrollment Specialist I to support virtual, hybrid operations in Florida. You will review patient census, contact patients about services, enroll them in programs, and schedule initial and annual appointments while entering data into our systems.

The role emphasizes empathy, clear communication, and the ability to manage multiple tasks in a busy healthcare environment. A HS diploma and at least 1 year of relevant experience are required, with bilingual

Qualifications

• HS diploma or equivalent.
• 1 year of experience in a call center, sales, health care or customer-focused environment.
• Bilingual English and Spanish preferred.
• Ability to work virtually with occasional in-person training and hybrid scheduling.

Responsibilities

• Review and prioritize patient census.
• Reach out to patients to explain services and enroll them in appropriate programs.
• Provide support by addressing inquiries and scheduling initial and annual appointments.
• Enter documentation into designated systems.

Skills

Verbal communication

Written communication

Multitasking

Empathy

Problem solving

Education

High school diploma or equivalent

Job description

Elevance Health is seeking a Patient Enrollment Specialist I to support virtual, hybrid operations in Florida. You will review patient census, contact patients about services, enroll them in programs, and schedule initial and annual appointments while entering data into our systems.

The role emphasizes empathy, clear communication, and the ability to manage multiple tasks in a busy healthcare environment. A HS diploma and at least 1 year of relevant experience are required, with bilingual