Hybrid/Remote Partner Success Manager — Advocacy

Speak4; Virginia (MN); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Life insurance

Parental leave

Paid vacation

Paid sick leave

Hybrid work environment

Job summary

Speak4 is seeking an experienced Partner Success Manager to join our growing team in a hybrid, US-based role. You will organize partner engagement and support, drive onboarding for campaigns, and help partners leverage our digital advocacy platform for maximum impact.

You’ll collaborate with sales and marketing to deliver onboarding, updates, and collateral, while ensuring exceptional partner experience and proactive problem-solving.

Qualifications

• Two years of experience on the frontlines in a customer success or customer service role.
• At least one year of experience in digital marketing, politics, advocacy, or public affairs.
• Strong computer literacy with Microsoft and Google products; familiarity with HubSpot, Asana, Slack.

Responsibilities

• Develop a unique engagement strategy for partners to maximize Speak4 usage and advocacy impact.
• Field partner support requests from campaign setup to reporting questions and onboarding.
• Draft product updates and implementation guides for partners to leverage new features.
• Collaborate with sales to onboard new partners and enable tailored advocacy campaigns.
• Work with marketing to create new feature collateral and onboarding materials for partners.

Skills

Customer success

Customer service

Digital marketing

Stakeholder communication

Team collaboration

Tools

HubSpot

Asana

Slack

Microsoft Office

Google Workspace

Job description

Speak4 is seeking an experienced Partner Success Manager to join our growing team in a hybrid, US-based role. You will organize partner engagement and support, drive onboarding for campaigns, and help partners leverage our digital advocacy platform for maximum impact.

You’ll collaborate with sales and marketing to deliver onboarding, updates, and collateral, while ensuring exceptional partner experience and proactive problem-solving.