Hybrid/Remote Field-Based Housing Navigator II

Horizontal 2; Stockton (CA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

MedZed seeks a Housing Navigator II to locate and secure housing for moderately to highly vulnerable members, using motivational interviewing and landlord advocacy. You will conduct home visits, enroll new members, and maintain a proactive outreach panel while coordinating with health plans and community resources.

This non-clinical, field-based role requires substantial local travel; you will document in Salesforce Health Cloud and participate in team conferences for coordinated care.

Qualifications

• High School Diploma or equivalent
• 1+ years’ experience in housing services, case management, homelessness services, or social services preferred
• Knowledge of community resources
• Ability to work in field-based settings and travel locally
• Demonstrated excellence in documentation and compliance
• Ability to manage complex psychosocial and medical needs
• Curious and relentless nature
• Commitment to do outreach via phone and door knocks to enroll new members

Responsibilities

• Manage a housing caseload up to 55+ members
• Conduct intake and develop individualized service/housing plans
• Provide emotional support and motivational interviewing
• Assist with housing searches and landlord advocacy
• Perform home visits and inspections; support move-ins/transitions
• Accompany members to housing appointments and field visits
• Document timely, accurate notes in Salesforce Health Cloud
• Coordinate referrals to health plans and community resources
• Participate in team huddles and interdisciplinary case conferences
• Escalate complex high-risk member needs and ensure compliance

Job description

MedZed seeks a Housing Navigator II to locate and secure housing for moderately to highly vulnerable members, using motivational interviewing and landlord advocacy. You will conduct home visits, enroll new members, and maintain a proactive outreach panel while coordinating with health plans and community resources.

This non-clinical, field-based role requires substantial local travel; you will document in Salesforce Health Cloud and participate in team conferences for coordinated care.