Field-Based Housing Navigator II

Horizontal 2; Los Angeles (CA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

MedZed is seeking a Housing Navigator II to support field-based housing placement and tenancy for high-acuity members in a hybrid/remote role. You will assess needs, create service plans, link to resources, provide crisis support, and advocate with landlords to secure stable housing.

The role emphasizes Housing First principles, direct member care, and thorough documentation in CRM; travel to meet members is required.

Qualifications

• High School Diploma or equivalent.
• 1+ years in housing or social services preferred.
• Knowledge of community resources.
• Ability to work in field settings and travel locally.
• Documentation and compliance excellence.
• Ability to manage psychosocial and medical needs.
• Curious and relentless, outreach via phone and door knocks.

Responsibilities

• Manage a housing caseload for multiple members.
• Conduct intake and develop individualized service plans.
• Assist with housing searches and advocate with landlords.
• Perform home visits, accompany members to appointments.
• Enroll new members through calls, visits, and outreach.
• Coordinate referrals to health plans and community resources.
• Document timely case notes in Salesforce Health Cloud.
• Participate in team conferences and escalate high-risk needs.
• Maintain compliance with program requirements.

Skills

Community resources knowledge

Field-based work

Documentation & compliance

Communication & outreach

Education

High School Diploma or equivalent

Job description

MedZed is seeking a Housing Navigator II to support field-based housing placement and tenancy for high-acuity members in a hybrid/remote role. You will assess needs, create service plans, link to resources, provide crisis support, and advocate with landlords to secure stable housing.

The role emphasizes Housing First principles, direct member care, and thorough documentation in CRM; travel to meet members is required.