Field-Based Housing Navigator II — Remote/Hybrid

Horizontal 2; San Diego (CA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Horizontal 2 in San Diego, CA seeks a Housing Navigator II to help members find and sustain housing by assessing needs, planning services, connecting to resources, and following Housing First principles.

This non-clinical, in-field role requires travel to member homes at least four days a week, with documentation in Salesforce Health Cloud, collaboration in interdisciplinary teams, and a commitment to outreach and timely case notes.

Qualifications

• Requires high school diploma or equivalent and 1+ years in housing services or social services.
• Experience in field-based settings and travel locally.
• Strong documentation and compliance skills.

Responsibilities

• Manage a housing caseload of 55+ members.
• Conduct intake and develop individualized service plans; provide support.
• Advocate with landlords and coordinate moves; accompany to appointments.
• Perform home visits and enroll new members.
• Document case notes in Salesforce Health Cloud and health plan portals.
• Coordinate referrals to health plans and community resources.
• Attend trainings and participate in team huddles; support audits and data tracking.

Skills

Field-based work

Documentation & compliance

Community resource knowledge

Travel locally

Interpersonal communication

Education

High School Diploma or equivalent

Tools

Salesforce Health Cloud

Job description

Horizontal 2 in San Diego, CA seeks a Housing Navigator II to help members find and sustain housing by assessing needs, planning services, connecting to resources, and following Housing First principles.

This non-clinical, in-field role requires travel to member homes at least four days a week, with documentation in Salesforce Health Cloud, collaboration in interdisciplinary teams, and a commitment to outreach and timely case notes.