Hybrid Remote: Customer Service & Inside Sales Pro

American Security Cabinets; United States; Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Vision insurance

Job summary

A leading security solutions provider is seeking a Customer Service/Inside Sales Representative for a hybrid remote role, specifically for Minnesota residents. The ideal candidate will provide top-notch customer service through various channels and manage sales inquiries without cold calling. Responsibilities include preparing proposals, resolving customer inquiries promptly, and onboarding clients. A professional attitude and strong communication skills are essential for this team-oriented position. Flexible work options are available, along with competitive benefits.

Qualifications

• Strong customer service skills with a professional attitude.
• Ability to communicate effectively and retain detailed information.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide professional customer inquiries via phone, email, and chat.
• Prepare and follow up on product proposals and inquiries.
• Manage incoming client cases for loyalty programs.

Skills

Customer service aptitude

Interpersonal communication

Problem-solving

Organization skills

Written communication

Education

Postsecondary education or significant related work experience

Job description

A leading security solutions provider is seeking a Customer Service/Inside Sales Representative for a hybrid remote role, specifically for Minnesota residents. The ideal candidate will provide top-notch customer service through various channels and manage sales inquiries without cold calling. Responsibilities include preparing proposals, resolving customer inquiries promptly, and onboarding clients. A professional attitude and strong communication skills are essential for this team-oriented position. Flexible work options are available, along with competitive benefits.