Inside Sales

SolomonEdwards; United States; Remote; USD 150,000 - 200,000; Full time

Job summary

A growing fire protection and security firm is seeking an Inside Sales professional based remotely to enhance service revenue within a customer portfolio. The role requires proactive identification of business opportunities, maintaining strong client relationships, and collaborating with internal teams for effective service execution. Ideal candidates will have a high school diploma and 2+ years in customer-facing roles. Strong communication and organizational skills are essential for success in this position.

Qualifications

• 2+ years of experience in a customer-facing role involving service coordination, inside sales, or account support.
• Background in technical services or facilities support preferred.
• Comfortable working with internal tracking systems.

Responsibilities

• Identify service opportunities by reviewing service activity and internal referrals.
• Reconnect with existing customers to address ongoing service needs.
• Create service proposals and pricing recommendations.

Skills

Customer-facing experience

Organizational skills

Interpersonal skills

Clear communication

Education

High school diploma or equivalent

Tools

CRM systems

Standard office software

Job description

A growing business unit of a $500mm fire protection and security organization is seeking a 100% remote Inside Sales professional based out of the Greater Philadelphia area to grow service-based revenue within an assigned customer portfolio. This role focuses on identifying new business opportunities primarily, as well as follow-up on service opportunities, maintaining long-term client relationships, and coordinating closely with internal teams to ensure successful execution.

Base pay range

$150,000.00/yr - $200,000.00/yr

Responsibilities

• Identify service opportunities by reviewing prior service activity, inspection findings, and internal referrals.
• Proactively reconnect with existing customers to address ongoing service needs and promote continued engagement.
• Work closely with technical staff and internal partners to evaluate service requirements and develop appropriate solutions.
• Create service proposals and pricing recommendations, managing follow-up through completion.
• Maintain detailed customer records and opportunity tracking within internal systems.
• Coordinate with operations teams to support scheduling, execution, and follow-through on approved work.
• Serve as a consistent point of contact for customers, addressing questions and resolving issues promptly.
• Contribute to team discussions around pipeline activity, process improvements, and growth initiatives.
• Support targeted outreach efforts and regional growth programs as assigned.

Requirements

• High school diploma or equivalent required.
• 2+ years of experience in a customer-facing role involving service coordination, inside sales, or account support.
• Background in technical services, facilities support, or regulated service environments preferred.
• Comfortable working with CRM or internal tracking systems and standard office software.
• Highly organized, with the ability to manage multiple active priorities.
• Strong interpersonal skills with a customer-focused mindset.
• Clear and professional communication skills across phone, email, and virtual platforms.

Employment type: Direct Hire. Total compensation: $150-200k. Specific compensation will be determined based on education, experience, location, and skill set of the selected individual.

SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa