Hybrid/Remote Construction Insurance Account Manager

Insurance Office of America; Woonsocket (RI); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Health insurance

Paid time off

401K with match

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new business development. The role involves coordinating daily admin tasks, handling policy administration, billing, claims, and renewals, while maintaining data accuracy and strong client communication.

The ideal candidate has 3-5 years in account management or 5+ years in insurance, active P&C license (CIC preferred), and proficiency with MS Office.

Qualifications

• 3-5 years of account management experience or 5+ years in insurance
• Thorough knowledge of insurance brokerage and client needs
• Active property & casualty licensing; CIC or equivalent preferred
• Strong analytical and problem-solving skills
• Excellent customer service, communication, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business to retain accounts and support new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and data accuracy.

Skills

Account management

Customer service

Communication

Multitasking

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new business development. The role involves coordinating daily admin tasks, handling policy administration, billing, claims, and renewals, while maintaining data accuracy and strong client communication.

The ideal candidate has 3-5 years in account management or 5+ years in insurance, active P&C license (CIC preferred), and proficiency with MS Office.