Hybrid Registrar Records Specialist

University of Illinois Chicago; Chicago (IL); Hybrid; USD 60,000 - 61,000; Full time

Job summary

University of Illinois Chicago is hiring an Assistant Records Management Officer in Chicago, IL. The role supports registration services, data integrity, and FERPA compliance within a hybrid work environment. The position requires collaboration with multiple departments and a commitment to accuracy and student service.

The role includes processing forms, resolving record discrepancies, and assisting with policy updates and staff training as needed.

Qualifications

• Three years (36 months) of combined coursework or work experience in administrative fields.
• Experience in management of records systems or micrographics technology.

Responsibilities

• Assist students with registration and related inquiries via multiple channels.
• Process registration forms, petitions, and withdrawals per policies and deadlines.
• Support customer service by managing student cases through ticketing systems.
• Maintain confidentiality and FERPA compliance in handling student data.
• Investigate and resolve complex student record issues with guidance and collaboration.
• Audit data in the Student Information System for accuracy and improvements.

Education

Bachelor's degree or equivalent

Tools

Banner/SIS systems

Microsoft Office

Job description

University of Illinois Chicago is hiring an Assistant Records Management Officer in Chicago, IL. The role supports registration services, data integrity, and FERPA compliance within a hybrid work environment. The position requires collaboration with multiple departments and a commitment to accuracy and student service.

The role includes processing forms, resolving record discrepancies, and assisting with policy updates and staff training as needed.