Student Records & Registration Specialist

University of Illinois Chicago; Chicago (IL); Hybrid; USD 60,000 - 61,000; Full time

Benefits offered by this job

Health, Dental, Vision, LifeInsurance

Retirement Plan

Tuition waivers for employees and deP

Job summary

University of Illinois Chicago is seeking an Assistant Records Management Officer in a hybrid Chicago, IL environment. You will support core registration functions such as course enrollment, add/drop processing, and tuition/fee assessments while assisting students with registration and policy interpretation.

Responsibilities include auditing records for accuracy, resolving complex issues with academic departments, and ensuring compliance with FERPA and IDPH requirements, contributing to service

Qualifications

• Three years of experience in records management or related field.
• Coursework in administrative sciences or business administration.
• Familiarity with Banner or other SIS systems.
• Strong interpersonal and communication skills; detail oriented and organized.

Responsibilities

• Assist students with registration, tuition, and fee inquiries via phone, email, or in person.
• Troubleshoot registration and enrollment issues including add/drop errors and holds.
• Process registration forms, petitions, and withdrawal requests per policies and deadlines.
• Maintain FERPA-compliant handling of student data and support customer service operations.

Skills

Records management

Customer service

Attention to detail

Multitasking

Education

Bachelor’s Degree

Associate’s Degree

Tools

Banner

Student Information System (SIS)

Job description

University of Illinois Chicago is seeking an Assistant Records Management Officer in a hybrid Chicago, IL environment. You will support core registration functions such as course enrollment, add/drop processing, and tuition/fee assessments while assisting students with registration and policy interpretation.

Responsibilities include auditing records for accuracy, resolving complex issues with academic departments, and ensuring compliance with FERPA and IDPH requirements, contributing to service