Records & Registration Support Specialist

UIC; Chicago (IL); Hybrid; USD 60,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Tuition waivers

Job summary

University of Illinois Chicago is seeking an Assistant Records Management Officer in Chicago, IL. This hybrid role supports Registration Services with course enrollment, add/drop processing, tuition assessments, and immunization compliance for students.

The position requires strong data accuracy, FERPA knowledge, and collaboration with Bursar and Financial Aid offices. Benefits include health, dental, vision, life insurance, retirement, PTO, and tuition waivers.

Qualifications

• Three years of combined coursework/experience in administrative fields.
• Three years of experience in records management or registrars’ office settings.
• Familiarity with Banner or SIS systems; strong MS Office proficiency.

Responsibilities

• Assist students with registration, tuition and fee inquiries via multiple channels.
• Process registration forms, petitions, and withdrawals per policies and deadlines.
• Manage student cases through ticketing systems and ensure timely responses.
• Maintain FERPA-compliant handling of student data and records.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Multitasking

Microsoft Office

SIS/Banner proficiency

Education

Coursework in administrative sciences or business

Bachelor's Degree in a related field

Tools

Banner/SIS systems

Microsoft Office

Job description

University of Illinois Chicago is seeking an Assistant Records Management Officer in Chicago, IL. This hybrid role supports Registration Services with course enrollment, add/drop processing, tuition assessments, and immunization compliance for students.

The position requires strong data accuracy, FERPA knowledge, and collaboration with Bursar and Financial Aid offices. Benefits include health, dental, vision, life insurance, retirement, PTO, and tuition waivers.