Hybrid Records & Registration Specialist

University of Illinois Chicago; Chicago (IL); Hybrid; USD 60,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Tuition waivers

Job summary

The University of Illinois Chicago is seeking an Assistant Records Management Officer in the Office of the Registrar in Chicago, IL. This role provides administrative support for course enrollment, add/drop processing, tuition and fee assessments, and immunization compliance, while safeguarding student records under FERPA.

Responsibilities include solving registration issues, auditing data in the Student Information System, coordinating with the University Bursar and Financial Aid, and

Qualifications

• Three years of combined coursework or work experience in records management.
• Experience with managing records systems or micrographics technology is required.

Responsibilities

• Assist students with registration, tuition, and fee inquiries via multiple channels.
• Process registration forms, petitions, and withdrawal requests per policy.
• Manage student cases through ticketing systems and ensure timely responses.
• Handle FERPA-compliant data management and confidential records.
• Audit student data in the information system for accuracy and resolve discrepancies.
• Collaborate with Bursar, Financial Aid, and academic departments as needed.

Skills

Interpersonal skills

Communication skills

Customer service

Attention to detail

Education

Coursework in administrative sciences / business administration

Bachelor’s Degree in related field

Tools

Banner

SIS systems

Job description

The University of Illinois Chicago is seeking an Assistant Records Management Officer in the Office of the Registrar in Chicago, IL. This role provides administrative support for course enrollment, add/drop processing, tuition and fee assessments, and immunization compliance, while safeguarding student records under FERPA.

Responsibilities include solving registration issues, auditing data in the Student Information System, coordinating with the University Bursar and Financial Aid, and