Student Records & Registration Specialist

Northeastern Illinois University; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Job summary

Northeastern Illinois University is seeking a Registrar Services Assistant to support operational and administrative functions within the Registrar's Office and Enrollment Management. You will assist students, faculty, and staff with registration questions via phone, email, and in person, focusing on records processing, data maintenance, and reporting support.

Responsibilities include processing registration forms, supporting SSPs and registration workflows, and maintaining student records in

Qualifications

• High school diploma or equivalent.
• Two years of administrative support, admissions, or enrollment experience.
• Experience with student records and registration processes is a plus.

Responsibilities

• Disseminates policy and procedure information to students, faculty, and staff, researching, identifying and resolving student problems and communicating to students and staff the appropriate next steps.
• Performs operational and records-related functions supporting registration and student records processing within Registrar Services.
• Reviews, verifies, and processes registration-related forms and documentation ensuring completeness and accuracy.
• Assists with the processing of Semester Schedule Plans (SSPs), individualized study forms, graduate thesis registration forms, and related registration workflows.
• Assists with roster verification (RV) processing, processing of pre-requisite compliance reports, and processing of priority and advance registration assignments in accordance with directives and guidance established by Assistant Registrar.
• Assists with diploma distribution and related tracking activities.
• Reviews system reports to identify discrepancies or data inconsistencies and escalates issues to the Assistant Registrar as appropriate.

Skills

Customer service

Records management

Data entry

Communication skills

Problem solving

Education

High school diploma or equivalent

Experience in administrative support

Job description

Northeastern Illinois University is seeking a Registrar Services Assistant to support operational and administrative functions within the Registrar's Office and Enrollment Management. You will assist students, faculty, and staff with registration questions via phone, email, and in person, focusing on records processing, data maintenance, and reporting support.

Responsibilities include processing registration forms, supporting SSPs and registration workflows, and maintaining student records in