Student Records & Registration Specialist

NEIU; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

State benefits

Job summary

Northeastern Illinois University is seeking an Enrollment/Registrar support professional to assist students, faculty, and staff with registration and records processing on site in Chicago. You will handle inquiries via phone, email, and in person, processing forms, and maintaining accurate student records.

The role supports registration initiatives, data validation, and documentation updates within Registrar Services.

Qualifications

• High school diploma or equivalent.
• Two years (24 months) from coursework or work experience in administrative support, admissions/enrollment, customer service, records management, or related field.
• Experience assisting students, faculty, and staff with registration or enrollment processes is a plus.

Responsibilities

• Assist students, faculty, and staff with registration questions via telephone, email, and in-person.
• Process registration-related forms and maintain related records for accuracy.
• Support registration workflows, SSPs, and advisor assignments within Banner and related systems.
• Assist with roster verification, prerequisite compliance, and registration assignments as directed.
• Provide support for diploma distribution and related tracking activities.

Skills

Administrative support

Customer service

Records management

Education

High school diploma

Job description

Northeastern Illinois University is seeking an Enrollment/Registrar support professional to assist students, faculty, and staff with registration and records processing on site in Chicago. You will handle inquiries via phone, email, and in person, processing forms, and maintaining accurate student records.

The role supports registration initiatives, data validation, and documentation updates within Registrar Services.