Hybrid Receptionist - Client Concierge & Admin Support

Howden; Miami (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Flexible PTO

Parental Leave

Life Insurance

Disability Insurance

Job summary

Howden in Miami is seeking a detail-oriented Receptionist to be the first point of contact for clients and visitors. You will greet guests, answer calls, and support front-office operations in a professional insurance brokerage setting.

This role offers exposure to the insurance industry with growth opportunities in administrative, operations, or client service paths within the organization. A strong emphasis on discretion and multi-tasking is essential.

Qualifications

• Proven experience in a receptionist/front office role in a corporate environment.
• Strong written and verbal communication; professional across teams and vendors.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced setting.
• Proficient with Microsoft Office (Excel, Word, Outlook) and related tools.

Responsibilities

• Serve as the first point of contact for clients, visitors, carriers, and vendors with a welcoming front office presence.
• Greet, sign-in, and direct visitors; notify staff of arrivals.
• Answer, screen, and route incoming calls to the appropriate departments.
• Respond to inquiries and direct clients to internal resources or teams.
• Maintain reception area, conference rooms, and front office in a professional state.
• Handle mail, packages, and courier deliveries.

Skills

Communication skills

Attention to detail

Multi-tasking

Organizational skills

Adaptability

Career growth interest

Tools

MS Office Suite

Job description

Howden in Miami is seeking a detail-oriented Receptionist to be the first point of contact for clients and visitors. You will greet guests, answer calls, and support front-office operations in a professional insurance brokerage setting.

This role offers exposure to the insurance industry with growth opportunities in administrative, operations, or client service paths within the organization. A strong emphasis on discretion and multi-tasking is essential.