Hybrid Project Manager: CRM & Strategy Delivery

Nelnet; United States; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with match

Job summary

Nelnet Business Services (NBS) in the United States seeks a Project Manager to plan, coordinate, and deliver strategic projects. You will define scope, schedules, resources, and governance, keeping sponsors informed and ensuring high-quality outcomes.

The role is hybrid with office presence three days per week and remote work options within 30 miles of an office. Candidates must be authorized to work in the United States without visa sponsorship.

Qualifications

• 3-5 years of project management experience coordinating cross-functional projects.
• Experience developing project plans and managing scope, schedules, deliverables, risks, and issues.
• Experience communicating project status to sponsors and stakeholders.

Responsibilities

• Manage projects through full lifecycle: initiation, planning, execution, monitoring, delivery, closeout.
• Develop and maintain project plans with scope, milestones, deliverables, dependencies, and timelines.
• Coordinate cross-functional teams and clarify roles, priorities, and expectations.
• Monitor progress, communicate risks, issues, decisions, and changes to sponsors.
• Identify and manage risks, issues, and dependencies; escalate as needed.
• Facilitate meetings, document outcomes, and track commitments.
• Manage scope, schedule, resources, and governance for changes.
• Coordinate budgets, resources, vendor activities, and related admin needs.
• Maintain project documentation and reporting for transparency.
• Apply lessons learned and continuous improvement practices.
• CRM implementation and go-forward strategy post-launch.

Skills

Project Leadership

Stakeholder Management

Risk Management

Strategic Planning

Time Management

Education

Bachelor's degree in business or related

Job description

Nelnet Business Services (NBS) in the United States seeks a Project Manager to plan, coordinate, and deliver strategic projects. You will define scope, schedules, resources, and governance, keeping sponsors informed and ensuring high-quality outcomes.

The role is hybrid with office presence three days per week and remote work options within 30 miles of an office. Candidates must be authorized to work in the United States without visa sponsorship.