Hybrid Project Manager - CRM & Cross-Functional Delivery

Nelnet; Pierre (SD); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA and FSA

401K and student loan repayment

Life insurance & AD&D

Employee assistance program

Tuition reimbursement

Performance-based incentive pay

Stock purchase program

Disability coverage

Job summary

Nelnet is seeking a Project Manager for the Nelnet Business Services division to plan, coordinate, and deliver strategic initiatives. The role emphasizes leading cross-functional teams, maintaining governance, and ensuring timely outcomes in a hybrid work arrangement.

The ideal candidate has 3–5 years of project management experience, a relevant bachelor’s degree, and PMP/CAPM certification or equivalent. Competitive benefits and a robust workplace culture are offered.

Qualifications

• 3–5 years of project management experience coordinating cross-functional projects or initiatives.
• Bachelor's degree in business, project management, or related field; PMP or CAPM preferred.
• Experience developing project plans and managing scope, schedules, deliverables, dependencies, risks, and issues.

Responsibilities

• Manage projects through the full project lifecycle, including initiation, planning, execution, monitoring, delivery, and closeout.
• Develop and maintain project plans that define scope, objectives, milestones, deliverables, dependencies, resources, and timelines.
• Coordinate cross-functional project teams and clarify roles, responsibilities, priorities, and expectations.
• Monitor project performance and communicate progress, risks, issues, decisions, and changes to sponsors and stakeholders.
• Identify, assess, and manage project risks, issues, and dependencies, escalating items that require leadership action.
• Facilitate project meetings, decision-making, and follow-up by preparing agendas, documenting outcomes, and tracking commitments.
• Manage changes to project scope, schedule, resources, and deliverables through established governance and approval processes.
• Coordinate project budgets, resource needs, vendor activities, and related administrative requirements, as applicable.
• Maintain accurate project documentation and reporting to support transparency, accountability, and informed decisions.
• Promote continuous improvement by applying lessons learned, effective practices, and appropriate project management tools and methods.
• CRM implementation and go forward strategy post-launch

Skills

Project / Program Leadership

Stakeholder Management

Risk Management

Strategic Planning & Execution

Organization & Time Management

Education

Bachelor's degree in business, project management, or related field

PMP or CAPM certification

Job description

Nelnet is seeking a Project Manager for the Nelnet Business Services division to plan, coordinate, and deliver strategic initiatives. The role emphasizes leading cross-functional teams, maintaining governance, and ensuring timely outcomes in a hybrid work arrangement.

The ideal candidate has 3–5 years of project management experience, a relevant bachelor’s degree, and PMP/CAPM certification or equivalent. Competitive benefits and a robust workplace culture are offered.