Hybrid Project Administrator — Projects & Training

Delta Dental Plan of Michigan, Inc.; Okemos (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) savings plan

Tuition reimbursement or educational

Eight hours of paid volunteer time

Access to on-staff health coach

Job summary

Delta Dental of Michigan, Ohio, and Indiana seeks an Associate Project Administrator in Okemos, MI. This hybrid role supports planning, implementing, and documenting department projects, acting as SME and coordinating with management and other departments.

You will develop training materials, assist licensing processes for agents, respond to information requests, and help maintain templates. A bachelor's degree and 3+ years' project experience are required.

Qualifications

• Bachelor's degree in business administration or related field and three years of experience planning and executing projects
• Knowledge of dental benefit administration and group contracts; knowledge of word processing, spreadsheet, presentation, and database applications
• Strong verbal and written communication skills; strong analytical skills; ability to work as part of a team; ability to manage multiple projects with competing deadlines; ability to analyze and solve complex problems using independent judgment

Responsibilities

• Plans and executes single-focus projects, acting as the subject matter expert, working with other departments, including management level staff on the implementation of the project
• Assists with planning and implementing major, multi-faceted department projects
• Participates in the performance improvement process and assists in the implementation of process improvements
• Develops training materials and schedules, and may conduct training regarding department processes
• Administers licensing information and commissions for agents and agencies that have business relationships with the organization, as needed
• Coordinates written responses to group requests for information and other inquiries as part of the new business or renewal process
• Maintains document language, departmental letter and form templates
• Assists other project teams, acting as a resource for others within the project team
• May assist in the record retention process for the department
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above

Skills

Verbal communication

Written communication

Analytical skills

Team collaboration

Project management

Multitasking

Independent judgment

Education

Bachelor's degree in business administration or related field

Tools

Word processing

Spreadsheets

Presentations

Database applications

Job description

Delta Dental of Michigan, Ohio, and Indiana seeks an Associate Project Administrator in Okemos, MI. This hybrid role supports planning, implementing, and documenting department projects, acting as SME and coordinating with management and other departments.

You will develop training materials, assist licensing processes for agents, respond to information requests, and help maintain templates. A bachelor's degree and 3+ years' project experience are required.