Hybrid Program Supervisor – Children's Long-Term Support (CLTS)

Lutheran Social Services; Mequon (WI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

PSLF eligible

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Holidays

Mileage reimbursement

403(b) retirement plan

Annual wage increases

Employee assistance program

Service awards

Hybrid work option

Job summary

Lutheran Social Services (LSS) in Wisconsin is seeking a Program Supervisor for the Children\'s Long Term Support (CLTS) program in Ozaukee County. The role leads a team of Care Coordinators and ensures compliant, high-quality service delivery under CLTS and Medicaid guidelines.

The position is full-time with benefits, offering a hybrid work setup (1 day per week from home). Ideal candidates will have a Bachelor\'s in Human Services and at least 2 years of related experience.

Qualifications

• Bachelor's degree in Human Services or closely related field.
• Minimum 2 years of experience working with children with disabilities and/or families.
• Valid driver's license and reliable transportation.

Responsibilities

• Lead, coach, and supervise a team of Care Coordinators.
• Ensure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirements.
• Monitor documentation, outcomes, and productivity standards.
• Conduct case reviews, case consultation, and provide direct service coverage as needed.
• Oversee staff training, performance evaluations, scheduling, and accountability.
• Partner with Human Capital on hiring, onboarding, and staff development.
• Support billing, financial oversight, and program budget management.
• Build and maintain relationships with families, community partners, and funders.
• Participate in program growth, marketing, and community outreach efforts.

Education

Bachelor's degree in Human Services or related field

Valid driver's license

Job description

Lutheran Social Services (LSS) in Wisconsin is seeking a Program Supervisor for the Children\'s Long Term Support (CLTS) program in Ozaukee County. The role leads a team of Care Coordinators and ensures compliant, high-quality service delivery under CLTS and Medicaid guidelines.

The position is full-time with benefits, offering a hybrid work setup (1 day per week from home). Ideal candidates will have a Bachelor\'s in Human Services and at least 2 years of related experience.