Program Supervisor

Lutheran Social Services of WI & Upper MI; Mequon (WI); Hybrid; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid Time Off + 10 paid holidays

Hybrid role: 1 day/week from home

Zusammenfassung

Lutheran Social Services of Wisconsin & Upper Michigan is seeking a Program Supervisor for the Children’s Long Term Support (CLTS) team in Ozaukee County. The role provides clinical and operational leadership for Care Coordinators and maintains regular contact with children and families served.

Key responsibilities include supervising staff, ensuring compliance with CLTS and Medicaid requirements, monitoring outcomes, and supporting program growth through community outreach and partner

Qualifikationen

• Bachelor’s degree in Human Services or closely related field.
• Minimum 2 years of experience working with children with disabilities and/or families.
• Valid driver’s license and reliable transportation.

Aufgaben

• Lead, coach, and supervise a team of Care Coordinators.
• Ensure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirements.
• Monitor documentation, outcomes, and productivity standards.
• Conduct case reviews, case consultation, and provide direct service coverage as needed.
• Oversee staff training, performance evaluations, scheduling, and accountability.
• Partner with Human Capital on hiring, onboarding, and staff development.
• Support billing, financial oversight, and program budget management.
• Build and maintain relationships with families, community partners, and funders.
• Participate in program growth, marketing, and community outreach efforts.

Kenntnisse

Leadership

Care coordination

Regulatory compliance

Budget management

Ausbildung

Bachelor's degree in Human Services

Jobbeschreibung

Location: Ozaukee County, WI
Job Type: Full-Time | Benefits Eligible
Schedule: Monday–Friday, 8:00am–5:00pm (flexibility required)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Program Supervisor to lead our Children’s Long Term Support (CLTS) team in Ozaukee County.

CLTS is a federally funded Medicaid program supporting children with developmental, physical, or severe emotional disabilities. This role provides clinical and operational leadership for a team of Care Coordinators while maintaining regular contact with children and families served.

Key Responsibilities

• Lead, coach, and supervise a team of Care Coordinators
• Ensure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirements
• Monitor documentation, outcomes, and productivity standards
• Conduct case reviews, case consultation, and provide direct service coverage as needed
• Oversee staff training, performance evaluations, scheduling, and accountability
• Partner with Human Capital on hiring, onboarding, and staff development
• Support billing, financial oversight, and program budget management
• Build and maintain relationships with families, community partners, and funders
• Participate in program growth, marketing, and community outreach efforts

Qualifications

Required

• Bachelor’s degree in Human Services or closely related field
• Minimum 2 years of experience working with children with disabilities and/or families
• Valid driver’s license and reliable transportation

Preferred

• Supervisory experience
• Experience with the Children’s Long Term Support (CLTS) Waiver Program
• Public Service Loan Forgiveness (PSLF) eligible employer
• Medical, dental, and vision insurance
• Paid Time Off + 10 paid holidays
• Annual wage increases prioritized
• Employee Assistance Program
• Service awards and recognition
• Hybrid role: Ability to work 1 day/week from home!

Why Join LSS

• Mission‑driven work supporting children and families
• Opportunities to lead, grow, and make a meaningful impact

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).

Education

• Bachelor Degree or better in Hum. Serv. or Related Field or related field.

Experience

• Two years of experience working with children with disabilities and/or families or a similar population is required.

Licenses & Certifications

• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.