Hybrid Program Manager – Family Impact & Data Analytics

United Way; St. Louis (MO); Hybrid; USD 75,000 - 95,000; Full time

Job summary

The United Way is seeking a Program Manager for the United for Families initiative. The role oversees implementation and day-to-day operations, employing a trauma-informed, two-generation approach to promote family stability and housing security, and to monitor outcomes.

This grant-funded position requires collaboration with partner agencies, data tracking, program evaluation, and adherence to funder guidelines. A master’s in social work and five years’ related experience are preferred.

Qualifications

• Minimum of five years of experience in program implementation, evaluation, quality improvement, or related area.
• Experience supervising staff or volunteers.
• Master's degree in Social Work or a related field is required.
• Strong analytical, project management, and research skills; experience with data analysis and data systems.

Responsibilities

• Manage the United Way United for Families (UFF) program, including delivery of the ASSET matched savings program.
• Supervise and support school-based Family Empowerment Coaches providing coaching, performance management, and professional development.
• Lead partner meetings and provide training and technical assistance on the shared case management platform.
• Maintain strong partner relationships to ensure effective program operations, participant engagement, and retention monitoring partner performance and track progress toward program benchmarks and outcomes.
• Ensure grant and contract compliance, including reporting, data management, quality improvement, risk mitigation by overseeing data collection, analysis, and program evaluation to assess effectiveness and inform continuous improvement.
• Develop and implement program evaluation plans and present program outcomes to partners and community stakeholders.
• Support grant development and reporting through data collection, analysis, and narrative contributions.
• Collaborate across United Way initiatives to integrate and promote programs.
• Partner with leadership to strengthen funder relationships and support revenue development strategies.

Skills

Program implementation

Evaluation

Quality improvement

Strategy development

Project management

Research skills

Data analysis

Qualitative analysis

Quantitative analysis

Supervising staff

Education

Master's degree in Social Work or related field

Job description

The United Way is seeking a Program Manager for the United for Families initiative. The role oversees implementation and day-to-day operations, employing a trauma-informed, two-generation approach to promote family stability and housing security, and to monitor outcomes.

This grant-funded position requires collaboration with partner agencies, data tracking, program evaluation, and adherence to funder guidelines. A master’s in social work and five years’ related experience are preferred.