Program Manager, Community Schools

United Way of Massachusetts Bay; Boston (MA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance (BCBS PPO)

Dental insurance

401k with company match

Discretionary employer base contrib.

Paid time off (PTO) including summer;

Thanksgiving closure;

Hybrid work schedule

Job summary

United Way of Massachusetts Bay seeks an experienced Program Manager to coordinate the day-to-day activities of our Community Schools Strategy, supporting families, students, and partners across a multi-project landscape.

The role emphasizes project management, facilitation, data collection, and equity-focused program development with heavy collaboration across schools and community partners. Hybrid schedule requires at least two in-office days in Boston, with flexible hours for events.

Qualifications

• 2+ years in a public school, educational, or youth-supporting setting.
• Experience facilitating groups (virtual and in-person).
• Strong organizational skills and attention to detail.
• Proven ability to manage multiple projects and deadlines.
• Ability to analyze problems and strategize solutions.
• Experience with program evaluation and data collection systems.
• Commitment to equity, diversity, inclusion in strategy development.

Responsibilities

• Oversee day-to-day operations of the Community Schools strategy.
• Coordinate timelines and team tasks; align internal UW goals.
• Support coordination of systems- and community-level change.
• Lead projects within the Community Schools strategy.
• Develop and implement project-management systems for the strategy.
• Manage communications and documentation for the program and partners.
• Coordinate grant requests, reports, and continuation funding.

Skills

Project management

Facilitation

Organization

Data analysis

Policy & equity

Communication

Travel flexibility

Job description

United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone–across races and ethnicities–to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.

We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.

We offer excellent benefits including a BCBS PPO plan, dental, 401k retirement savings with company match and a discretionary employer base contribution. Our PTO policy offers summer hours and a three-day closure for Thanksgiving. We also offer a hybrid work schedule, with a minimum of 2 fixed days in office per week. Additional in person work will be required based on the needs of the position and the organization.

POSITION OVERVIEW

This is a two-year, grant-funded position. Continuation beyond this period is not guaranteed and is contingent on renewed grant-funding.

United Way of Massachusetts Bay is committed to seeding and expanding Community Schools in its region and statewide. By partnering with families, students, communities, and partners, a Community Schools strategy leverages all collaborators in students' success. United Way provides capacity to do this work by supporting a Community School strategy in coordinating implementation, professional development, fundraising, evaluation, sustainability, and policy development.

United Way seeks an experienced Program Manager to coordinate the day-to-day activities of executing our Community Schools Strategy. The ideal candidate has experience in project coordination, managing multiple projects, and extraordinary attention to detail. This position will support the coordination of systems- and community-level change for students, families, and partners in United Way's footprint, through supporting the Community Schools strategy and, including the following key responsibilities:

KEY RESPONSIBILITIES

• Oversee daily operations, coordinate the activities of United Ways' Community Schools strategy, support priority setting
• Organize and coordinate timelines and team tasks
• Support internal alignment within UW
• Lead special projects within the Community Schools strategy
• Develop and implement systems for project management within the Community Schools strategy
• Manage communications and documentation for the strategy and high-level bodies of work
• Manage data and inform the development of a data system for the strategy
• Prepare or assist in the preparation of grant requests, program reports, and funding continuation from outside sponsors
• Manage grants, contracts, and MOUs
• Review and understand United Way's Community program history and design and its alignment with UWMB EEOST systems change goals
• Schedule meetings and coordinate calendars
• Represent the organization warmly and professionally
• Communicate effectively via email, phone, and zoom with partners
• Other assignments and project/initiative involvement based on needs of the programs and interest of candidate

REQUIREMENTS

• 2+ year(s) experience working in a public school, educational, or youth-supporting setting
• Experience in virtual and/or in-person facilitation
• Strong organizational skills and attention to detail and accuracy
• Strong project management skills with the ability to take initiative, meet deadlines independently, and manage multiple projects
• Ability to analyze problems and strategize for better solutions
• Ability to communicate and present ideas with clarity
• Experience or interest in program evaluation and data collection systems
• Utilizes a lens of equity, diversity, inclusion, and promotion of multi-cultural awareness in the development of strategies and visioning
• Commitment to the mission of United Way
• Access to a car and/or public transportation
• Ability to work a hybrid work schedule with a minimum of 2 days per week in the Boston office
• Willingness to work a flexible schedule, some evenings and weekends, and travel throughout United Way's region. Work hours are subject to change based on events and activities in collaborating schools and community-based organizations.

United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities.