Financial Stability Programs Lead

United Way; St. Louis (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

United Way in St. Louis is seeking a Program Manager for Financial Stability Initiatives to oversee education and savings programs, volunteer coaching, and VITA, collaborating with partner agencies.

The role includes training, data tracking, and program evaluation to ensure impact and compliance with funders. Responsibilities cover budget oversight, reporting, and cross-team coordination with Systems Change Director - Economic Mobility Initiatives, while maintaining strong partner relations and

Qualifications

• Bachelor's degree required; equivalent combination of education and nonprofit experience will be considered.
• Minimum of two (2) years of program management experience, preferably within a nonprofit or community-based organization.
• Experience managing multiple projects, program budgets, reporting requirements, and stakeholder relationships.
• Experience recruiting, training, supporting, and coordinating volunteers, community partners, and agency staff preferred.
• Knowledge of personal finance topics, including budgeting, credit, savings, and financial capability programs; experience delivering financial education or coaching is preferred.

Responsibilities

• Administer United Way Financial Stability Initiative (FSI) programs, including ASSET, IDA, VITA, and the Volunteer Financial Coaching Program.
• Guide partner agencies on program implementation, compliance requirements, and reporting expectations.
• Foster ongoing communication with community partners to ensure effective program delivery and participant success.
• Monitor program activities to ensure alignment with funder requirements and organizational goals.
• Track program expenditures and manage budgets within approved funding parameters.
• Prepare, reconcile, and submit financial and expense reports.
• Analyze program outcomes and compile data for internal and external stakeholders.
• Lead the design and administration of program evaluation strategies.
• Collaborate with research and partner organizations to collect, track, and interpret performance data.
• Identify opportunities to strengthen participant engagement, retention, and completion rates.
• Facilitate financial education workshops and classes for participants as needed.
• Deliver training and technical support to agency staff and volunteer financial coaches.
• Administer virtual financial coaching services and provide direct support to program participants.
• Develop and update training materials, implementation guides, and financial education curricula.
• Incorporate a two-generation financial capability approach into program design and delivery.
• Partner with staff to screen, train, and prepare volunteers and agency staff to serve as savings and financial coaches.
• Provide ongoing mentorship, coaching resources, and performance support for volunteer coaches.

Skills

Program management

Budgeting

Volunteer coordination

Training delivery

Data tracking & evaluation

Stakeholder management

Communication

Microsoft Office

Excel (advanced)

Nonprofit knowledge

Education

Bachelor's degree

Nonprofit experience

Tools

Microsoft Office Suite

Excel

Zoom/Teams

Job description

United Way in St. Louis is seeking a Program Manager for Financial Stability Initiatives to oversee education and savings programs, volunteer coaching, and VITA, collaborating with partner agencies.

The role includes training, data tracking, and program evaluation to ensure impact and compliance with funders. Responsibilities cover budget oversight, reporting, and cross-team coordination with Systems Change Director - Economic Mobility Initiatives, while maintaining strong partner relations and