Hybrid Program Manager — AI-Driven Process Optimization

IRIS Consulting Corporation; Georgia; Ibrido; USD 76.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health

Dental

Vision

Disability (short/long-term)

Group Life pending eligibility

Descrizione del lavoro

IRIS Consulting Corporation is seeking a skilled Business Process Analyst to map, document, and optimize processes with a focus on automation and AI-enabled workflows. This role is 4 days in office with 1 day hybrid, standard 9-5 hours.

You will partner with cross-functional teams to identify gaps, design AI-ready processes, and drive improvements that boost efficiency and the experiences of customers and employees.

Competenze

• 5+ years in business process analysis or related field.
• Experience with process mapping, workflow analysis, and modeling.
• Ability to identify automation opportunities and design AI-ready processes.
• Strong stakeholder management and communication skills.

Mansioni

• Map and document business processes, focusing on automation opportunities and AI enablement.
• Translate insights into structured requirements and inputs for automation.
• Design optimized processes and workflows to boost efficiency and customer/employee experience.
• Collaborate with cross-functional teams to align on process changes.
• Evaluate end-to-end processes to identify gaps and optimization opportunities.
• Support scalable, repeatable processes enabling automation and intelligent workflows.
• Stakeholder alignment and adoption of process improvements through clear communication.
• Monitor solutions and recommend enhancements based on performance.
• Contribute to development and refinement of processes and automation-enabled products.

Conoscenze

Process analysis

Process mapping

Documentation

Automation opportunities

AI-ready design

Analytical thinking

Communication

Requirement translation

Formazione

High school diploma or GED

Strumenti

Excel

PowerPoint

Visio

Descrizione del lavoro

IRIS Consulting Corporation is seeking a skilled Business Process Analyst to map, document, and optimize processes with a focus on automation and AI-enabled workflows. This role is 4 days in office with 1 day hybrid, standard 9-5 hours.

You will partner with cross-functional teams to identify gaps, design AI-ready processes, and drive improvements that boost efficiency and the experiences of customers and employees.