AI-Driven Platform Operations Analyst (Hybrid)

Objective Partners; Chicago (IL); Hybrid; USD 106,000 - 124,000; Full time

Job summary

Objective Partners in Chicago, IL, seeks a Platform Operations and Automation Analyst to reduce manual work through AI-enabled workflows and data-driven automation. This hybrid role requires in-office presence Tue-Thu with occasional collaboration across treasury, accounting, and operations teams.

You will partner with engineering and product teams to deploy AI solutions, manage data cleansing, and maintain runbooks, while ensuring smooth testing cycles and end-user support.

Qualifications

• 2+ years of experience as a business analyst delivering bespoke software or commercial vendor solutions.
• Bachelor’s degree or comparable background.
• Proven practical expertise utilizing generative AI platforms like ChatGPT or Claude to build workflows, automation agents, or structured prompts.
• Background in production or software support with a track record of eradicating repetitive operational problems.
• Advanced capabilities in SQL and data investigation across disparate databases.
• Experience operating within Agile frameworks with cross-functional partners and strong communication skills.
• Commitment to continuous process refinement and engineering solutions to reduce repetitive tasks.
• Highly proactive mindset with strong self-direction and sound judgment when collaborating with colleagues.

Responsibilities

• Serve as the primary technical contact for end users in treasury, accounting, and investment operations seeking assistance with finance software.
• Identify recurring ticket trends, assess impact, determine root causes, and guide development priorities with product managers.
• Create, enhance, and monitor AI-driven workflows and assistants to investigate incidents, draft remediation actions, and answer routine inquiries under human oversight.
• Oversee internal documentation, runbooks, and information repositories to empower end-user self-service.
• Lead cross-functional data-cleansing efforts like entity deduplication and secure sign-off from platform owners.
• Track data movement across connected apps and prepare detailed Jira tickets for confirmed defects.
• Assist with user acceptance and regression test cycles, applying machine intelligence to streamline testing procedures.

Job description

Objective Partners in Chicago, IL, seeks a Platform Operations and Automation Analyst to reduce manual work through AI-enabled workflows and data-driven automation. This hybrid role requires in-office presence Tue-Thu with occasional collaboration across treasury, accounting, and operations teams.

You will partner with engineering and product teams to deploy AI solutions, manage data cleansing, and maintain runbooks, while ensuring smooth testing cycles and end-user support.