Hybrid Business Process Optimization Analyst | AI-Enabled Efficiency

Ascot Group; Hartford (CT); Híbrido; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

401k

Descripción de la vacante

Ascot Group in Hartford, CT is seeking a Business Process Optimization Analyst to support operational transformation and standardization across Ascot Operations. The role involves documenting current and future workflows, defining process ownership, controls, and governance, and helping drive automation and quality across the organization.

This in-office position offers a hybrid schedule and exposure to AI-enabled tooling.

Formación

• Bachelor’s degree in Business, Operations, Finance, Insurance or related field or equivalent experience.
• Experience in process analysis, process improvement, operating model design and governance artifacts.
• Strong Excel, PowerPoint, SharePoint, process mapping, documentation, and data analysis skills.
• Experience with Visio, Lucidchart, Power Automate or similar tools is a plus.
• Excellent written and verbal communication with ability to coordinate stakeholders.

Responsabilidades

• Document current-state and future-state processes; map workflows and SOPs.
• Support standardization by documenting procedures and enabling consistent work.
• Coordinate vendor governance activities including training and performance tracking.
• Assist with transition readiness and adoption of new operating models and capabilities.
• Develop governance, ownership, escalation paths, and reporting across teams.
• Analyze performance and identify opportunities for automation and AI enablement.
• Lead defined initiatives with guidance from senior stakeholders.

Conocimientos

Process analysis

Cross-functional collaboration

Structured problem solving

Written and verbal communication

Workshop leadership

Stakeholder coordination

Educación

Bachelor's degree in Business/Operations/Finance or related field

Herramientas

Excel

PowerPoint

SharePoint

Visio

Lucidchart

Power Automate

Descripción del empleo

Ascot Group in Hartford, CT is seeking a Business Process Optimization Analyst to support operational transformation and standardization across Ascot Operations. The role involves documenting current and future workflows, defining process ownership, controls, and governance, and helping drive automation and quality across the organization.

This in-office position offers a hybrid schedule and exposure to AI-enabled tooling.